Monday, 22 February 2016

Understanding The Great Analytics Gap (and What to Do About It)

Analytics. Its at the heart of every conversion optimization strategy and online business decision we make. But some studies are showing an ever-increasing gap between the information key-decision makers want, and the actionable insights needed to drive business forward. The question then becomes, where are we now, and what can be done about this great divide? Lets take a closer look:



The Beginning of the Gap


According to a survey done by The CMO Survey and Duke Universitys Fuqua School of Business, even at this time last year, spending on marketing analytics was down even failing to meet the CMOs own predictions. Although their share of spending on marketing analytics was forecast to increase over the next three years, the trend was still lower than anticipated:


DukeCMOSurvey-Share-Budget-Spend-Marketing-Analytics-Feb2015


Marketing budgets spent on analytics fell from its projected amount year after year


In fact, looking deeper into the survey, its easy to see how CMOs could come to a decision like this. The percentage of projects using marketing analytics has gone down since 2012. Year after year, progress has shown to be rather tepid, which begs the question: are CMOs just not understanding the value of the information being provided? Or are analytics really not worth spending on?


DukeCMOSurvey-Percentage-Projects-Using-Marketing-Analytics-Feb2015The percentage of projects using marketing analytics has remained fairly consistent since 2012


Insightful Answers Lead to More Questions


The answer is neither. A study done by the MIT Sloan Management Review in collaboration with the SAS Institute showed that CMOs, global executives and senior management clearly want more use of analytics:


MITSloanSAS-Need-for-Improved-Analytics-May2014Management clearly sees the need for better, more actionable analytics data


Two-thirds of executives reporting in the survey admitted to relying more on management experience than what the data showed, and a slim minority reported frequently having all the data they needed to make insightful business decisions. Is it a knee-jerk reaction to rely on ones experience even if it flies directly in the face of what the data shows?


The study showed some interesting points that may have contributed to this feeling of lukewarm analytics reception:


Its Not The Data its What You Do With It Than Counts


As many as 75% of respondents acknowledged that their access to useful, actionable data had increased, and their ability to capture and leverage that data is improving although slowly.


Whats more telling, is that only one in eight of the respondents were deemed to be analytical innovators a term, according to the report, that was given to those employees who were part of an analytical culture fostered by their senior management. This culture highly prized data and insights derived from it, and were more strategic about their use of the intelligence they gathered.


One in eight. Let that sink in for a minute.


Only one in eight people have enough confidence to say that their company thrives on a culture where making strategic, data-driven choices is encouraged. Where gleaning insights from that data is a top priority.


And its not a case of analytics data not being worthwhile, either. A Marketo sponsored report on the future of online marketing showed that investment in actionable data is a smart decision that will power successful businesses well into the next five years and beyond.


marketing-importanceForecast investments in marketing technology include social media, mobile marketing and analytics


As you can see, marketing analytics found itself squarely in third place, only behind social media and mobile marketing respectively. CMOs and other key decision makers know that marketing analytics are valuable. So its not a lack of investment because they cant see the relevance.


Building a Bridge Making Sense of Analytical Data


So weve narrowed down that the cause of the gap isnt a lack of CMO knowledge or understanding, and despite prior questionable performance, spending still remains at an even level despite wanting more investment.


The cause of the gap is a lack of relevant, actionable, easily obtainable data data that can be leveraged across all major channels to provide the kind of insights the CMOs and their analytics team need to bolster sales, build customer relationships and increase customer acquisition. Theres no shortage of information. All of this big data is being collected, compiled and dropped into the laps of key decision makers to try and make sense of it.


Analytical orientation is even being noted as one of the key skills for todays CMOs to possess with creativity taking a backseat:


SpencerStuart-Key-Future-Skills-Expected-of-CMOs-May2014Strategic mindset, customer insight and analytical orientation round out the top skills expected of CMOs.


So how do we build a bridge between the numbers and information were collecting, and the business-propelling strategies that stem from it?


When Experience Matters Most


This is where management experience that aforementioned knee jerk reaction to data, comes into play. Try as we might to wring measurable, impactful details on our customers from the information we collect, theres just too much interference and noise clogging up the connection. A lot of useless chatter clouding our vision and hindering our ability to move forward.


The bridge that crosses the analytics gap isnt going to be built by digging our heels into the digital mud and going deeper into the numbers. Its going to be built on the value of the customer experience.


The perception of marketing is going to shift. While anaytics are still going to be useful, crunching numbers will only get us so far. Key drivers are going to be more experience-based rather than data-based. Things like:



  • Managing customer expectations over their entire lifecycle and not just the acquisition process

  • Measuring customer engagement, not just counting how many customers youve gotten

  • Cultivating and nurturing customer relationships rather than passing them off to sales and hoping for the best

  • Quickly and fully resolving customer issues before they grow and fester on social media


As you can see, these are intangible things that analytics simply cannot measure. But analytics can tell us which channels open the door to drive these types of experiences. So its not about choosing sides analytics or customer experience but leveraging both in such a way that they form a continuous cycle of clear insights that forge a path for the next sales cycle and beyond.


Now Its Your Turn


Do you feel theres an analytics gap within your own company or department? How are you taking steps to remedy it? Or do you think that the data has a greater role to play we just havent crafted the right kinds of tools to get the kinds of insights we need just yet? Share your thoughts and perspective with us in the comments below!


About the Author: Sherice Jacob helps business owners improve website design and increase conversion rates through compelling copywriting, user-friendly design and smart analytics analysis. Learn more at iElectrify.com and download your free web copy tune-up and conversion checklist today!




How to Make Make More Money With Your Website

By Wes McDowell


If youre like most small business owners, you may seriously underestimate the value of your own website. When I meet with new clients, they usually know they need a website, but they dont really know why. In their minds, they just want something they can point people to for more information, or so their prospects can check them out.


What they dont understand is that their website actually has the power to increase their sales directly, or indirectly, through lead generation.


Direct vs. Indirect


A direct increase is easy to illustrate. Lets take the example of an online retail store. Many store owners (and even their website design partners) dont necessarily understand the fundamental psychological principles that can be used to increase conversions. However, by improving a users experience on the site, the result can be an increase in sales. A few ways include:



  • Streamline the checkout process to as few steps as possible (Think Amazon.coms 1-Click Ordering feature.)

  • Design an add to cart button that is highly visible.

  • Implement a pop-up that alerts shoppers they have items in their cart when they are about to abandon the site.


Indirect is a little more roundabout, but the same psychological rules apply. Lets take the example of a recent client of mine, a wine distributor, who came to us wanting a simple website that would just serve to make his business look official. He wasnt selling actual product through his site, but he understood the importance of having a web presence.


What he didnt know was we could use the site as a lead generation magnet to collect information on potential customers that might be interested in carrying his products. Having that information allowed him to structure a targeted email campaign and run Facebook ads, bringing in more business for his company.


Your Website Isnt an Art Project, Its a Business Tool


One of the biggest hurdles business owners need to get over is realizing for whom their website is really for. The most successful sites are built for the companys audience, not the company itself.


We are seeing a massive shift in the way websites are designed and built. In the earlier days of the web, everybody wanted to test the limits of creativity with their websites. Many clients would use the adjective cool when explaining the type of site they wantedand I get it, who wouldnt want a cool website? But the question is, at the expense of what?


Now that we know what can be done in web design (pretty much anything you can dream up,) its time to get serious. A cool website that doesnt connect with your audience and increase business isnt very cool at all.So how can we balance the cool factor with something that is built to be user-friendly and conversion-driven?


The Art of Discovery


When beginning any new website project, I take my clients through a thorough discovery process. This is necessary to cut through my clients stated needs and get to what will really move the needle. There are many areas to dissect, including:



  • What are the goals of the business?

  • Who are the target customers?

  • Who is the main competition?

  • What is the competition doing that the client business isnt doing?


A thorough discovery process can last three or four sessions, but the end result is well worth the time spent. Any web professional you partner with should be asking you these types of questions, as well as questioning your stated needs. This is because more often than not what you think you need is more of a symptom of a larger problem.


I recently had a restaurant client whos biggest stated need was we need to be able to input menu items and photos.


Me: Why?

Client: Because we want to be able to add new items as we change the menu.

Me: Why is that important to you?

Client: Because customers want to see what is on the menu before they come in.

Me: So is the goal really to bring in more customers?

Client: Yes.


See what I mean? The real issue isnt the menu, its bringing more customers through the door. Once we have that nailed down as the goal, we can start designing a plan around that. We did, in fact, include an easily updateable menu, along with a few other tricks designed to increase leads, and offer incentives for site visitors to become actual customers.


What Is Your Goal?


Where many business owners get tripped up is defining a different goal for their website than for their overall business. To get the most out of your online presence, you should communicate your overarching business goals with your web designer. Ideally, a designer will be able to take that information, along with all of the particulars of your business, and structure a website and marketing plan that will help you reach that goal.


In almost every case, your goal will amount to one thing: more business. The days of online business card websites are over, and for good reason. There are many ways your website can help you bring in more business, and I can think of no greater resolution for the year.



About the Author


Post by:Wes McDowell


Wes McDowell works as creative director for The Deep End, a web design agency in Chicago. He also loves keeping up with the latest trends in usability and Internet marketing, and blogs about it whenever he gets a chance..


Company: The Deep End

Website: www.thedeependdesign.com

Connect with me on Facebook, Twitter, and LinkedIn.



The post How to Make Make More Money With Your Website appeared first on AllBusiness.com

The post How to Make Make More Money With Your Website appeared first on AllBusiness.com.




Saturday, 20 February 2016

5 Noteworthy Ways to Increase Engagement for Your YouTube Videos (Infographic)

You may have mastered every trick in the book to drive millions of viewers to your YouTube channel. If so, it's great that you have people watching your video.


However, that shouldn't be your only concern. Don't make the mistake of thinking that virality is your goal. Your goal is to engage your audience and keep them coming back for more.


When creating your videos, always remember that you are addressing people, not robots. You must make an emotional connection with your viewers.


According to a study by the National Center for Biotechnology Information, the average time a user spends on a website is only 20 seconds.


The study also reported that the average attention span of a human being, in 2015, was 8.25 seconds, which is even less than that of a goldfish!


This means that people lose interest fast if what they see is boring. Hence, you need to hook your viewers within the first 10 seconds of your video.


So, where does engagement begin and where does it end?


The longer a video drags on the lower its retention rate. Short videos, under 1 minute, enjoy 80% viewer retention. Videos that are 2-3 minutes long receive 60% retention. But, videos that are 5-10 minutes long have only about 50% retention halfway through.


People watch videos for a variety of reasons. Most people (70%) are looking for educational content, such as DIY tips and tricks and tutorials. Some people (67%) visit YouTube for reviews of products they are interested in buying. And, some people (53%) turn to videos for inspiration or entertainment.


A further breakdown of shoppers looking for product reviews shows that:



  • 52% of shoppers agree that watching product videos makes them more confident about making a purchase

  • 40% of shoppers agree that they would visit a store online or in-person after watching a video

  • 46% of shoppers said they would be more likely to seek additional information about a product after watching an online video about it


The bottom line is: Engagement is important for good conversion rates. So, let's examine 5 ways to increase YouTube channel engagement. These methods will help you to not only attract a wider and more diverse viewership, but also retain customers and generate leads.


YouTube-engagement-infographic


About the Author: Subrat Kar is the CEO and Co-founder of Vidooly, a YouTube analytics tool for content creators, multi-channel networks, and brands. Before Vidooly, he worked with E-Commerce companies like Jabong and IndiaMart as a product manager. Recognized as one of the most promising young entrepreneurs in India, he is an active participant in entrepreneurial initiatives and forums across India. Connect with him @subratkar.




Friday, 19 February 2016

20 Tools and 16 Browser Extensions to Add to Your Arsenal for 2016

Albert Einstein once said:


"Genius is the ability to focus on one particular thing for a long time without losing concentration."


But I'm sure you'll agree, it's easy to get distracted online.


Sure, you might sit down to work with a plan. But then you open your email or visit Facebook and - all of a sudden - 30 minutes has disappeared.


At times, it's difficult to avoid this.


But there are some great tools and extensions that can help you zone in and get better results.


When I'm searching for productivity tools like these, I want to know that it does one of four things:



  1. Increases my efficiency

  2. Enables me to be more creative

  3. Enhances my productivity

  4. Improves my workflow process


That's the whole idea of tools right? If I'm going to add a new tool to my collection, it has to help me be better at my job in some concrete way.


So today, I've gathered together a collection of my favorite tools and extensions that can help you achieve these four goals.


Many of these are tried, true and tested - products that still stack up as the best options out there. But I've also included a few new ones that I've recently discovered and added to my own workflow process.


Think about your daily routine and pick and choose the best tools and extensions to help improve your outcomes.


Begin with any of the following tools, and get ready for a super productive 2016.




Tools



1. Dropbox


For great trusty file storage, sharing, and management, you really can't go wrong with Dropbox. The best feature is the ability to sync your files with members on your team and collaborate in real time.


If you're looking for another option, Box is a suitable alternative. It offers 10 GB of free storage, while Dropbox offers 2 GB. You can increase your storage on Dropbox by referring friends. If you're a Linux user, you'll have to choose Dropbox as Box does not currently offer a desktop program for Linux.


2. Google Tools


This shouldn't come as a huge surprise, but Google's huge range of free tools - including Google Drive and Google Calendar - are still great for getting your workflow organized.


Use the calendar to organize and time block your schedule. Create multiple calendars that you can share with your team. And send both email and popup reminders to ensure you and your team remember key deadlines. Then, create and store all your spreadsheets and documents in Google Drive and share them with your team. If you manage a remote team like I do, this is a great way to keep everybody on the same page.


3. Canva


Images are just as important as written content, and Canva (now with 6.3 million users) provides an easy drag and drop platform for creating professional images and presentations - allowing you to let your creativity shine.


4. Giphy


Giphy is the Google of Gif search, with tools to create your own. Use the handy gif maker to drag and drop your video files (or just enter the video url) and Giphy will create a convenient slideshow for you that you can caption and share. Add some fun into your posts, emails, tweets or pins by adding a short animated gif.


5. Slack


If you aren't already using this chat tool, make it a priority to get your team on it in 2016.


slack-screenshot


Integrate Slack with all of your favorite apps and tools like Google Hangouts, Trello, GitHub, Giphy, etc. Not only does the app offer the standard chat and direct messaging features, you can break projects, topics or teams out into individual channels, share files and coordinate all your notifications within a central, searchable place.


6. Google Analytics


Google Analytics should be the first tool you install on your site. Setup your dashboard to show you the most important data you want to see every time you log in, like your traffic or bounce rate. And for anyone running online campaigns, Google Analytics shows you which converts the best.


7. Kissmetrics


If you've got some stats, but you want to go beyond what Google Analytics can do to optimize your marketing efforts and put them on hyperdrive, then Kissmetrics is the answer.


Not only does the tool streamline your reports in an easy to understand format, it'll help you determine what's working and what's not with your marketing campaigns so you can zone in and increase both conversions and performance.


kissmetrics-funnel-report-channel-origin-segmentation


8. Moz


Monitor your SEO, local marketing, and content with Moz's powerful SEO data metrics. Get deep keyword insight and link management tools like link analysis. Figure out how to get more info on inbound links and link quality.


9. Breeze


Improve your own workflow - or the workflow of your team - with this easy to use task management platform. Sound like Trello? It is, except Breeze offers more features like time tracking, reporting and a completed task analysis.


breeze-product-management


10. Basecamp


Whether you need help managing clients with ease or organizing a virtual team - big or small - so that you're all working on the same page, Basecamp will help you get things done. Basecamp offers pricing options ranging from free to $29 on up to $3,000 depending on how many camps you want to set up.


11. Survey Monkey


Running regular surveys is a great way to understand your audience and discover exactly what it is they want to buy.


To get the answers you need, check out Survey Monkey, which offers a free service that includes up to 10 questions and pro paid options for more in-depth analysis.


12. Edgar


If you want a social media management tool you can put on autopilot, this one is the answer.


Edgar stocks up your social media library into buckets like business posts, quotes or anything else you want. Create a posting schedule and tell Edgar what you want, like post a quote every day at 10 a.m. or animated gifs at 2:30 a.m. on Wednesdays. When Edgar is done, he'll dip back to your buckets and fish out posts from the bottom of your pile and keep the schedule going.


13. Viraltag


Image marketing is hot, and Viraltag helps to supercharge it with image cloning and scheduling tools across social media platforms. There's also a handy Canva integration add some text and graphics to their endless library of stock photos before you schedule and send to Pinterest.


14. Buzzsumo


Analyze what content is performing the best across the web by topic or by competitor so that you can create content that's just as great.


You can also use this tool to assess who the key influencers are in a market so that you can connect, get shared, and supercharge your content marketing.


buzzsumo-screenshot


15. Feedly


Feedly keeps everything hyper-organized by transforming your favorite news and social media sites into pocket-sized cards. Load them up when you're ready to get the latest marketing news.


16. Leadpages


Use templates to create professional, high quality sales pages and squeeze pages that'll drive more sales and subscribers for your business. Easily install Leadpages to your Facebook tab to create a lead-generating ad machine.


17. Tagboard


Discover where your market is and find new people to follow by searching Tagboard's collection of hashtags. Type in your competitor's favorite hashtag to see what they're up to, or easily monitor your own favorites to create a campaign around it.


tagboard-screenshot


18. Scoop.it


Scoop.it is a must-have content curation technology that connects to your social networks and blog to help make sourcing and sharing great content as easy a possible. Scoop.it turns everyone into a publisher with its mashup of content tool meets social network platform. Select your topics to make boards, add some keywords and "re-scoop" content from others.


19. SideKick


Get powerful insights to track and improve all your email communications. See who opens your messages, who clicks on links, what pages they visit, and view their personal profiles - all from your inbox. Stop guessing if your client ever got your last proposal or who that new guy on the email chain is.


hubspot-sidekick


20. Klok or Toggl


The Pareto principle - otherwise known as the 80/20 rule - proves that a mere 20% of our time yields the best results, while the other 80% is often wasted.


Keeping a time log is a great way to increase productivity and focus on the 20% that matters. Here's how I use Toggl to measure the ROI of my content marketing. When you can track exactly where you spend your time, you can discover where to put the majority of your attention.


Honorable mentions:


Using your computer late at night? It could be affecting your sleep (and thus, your health). f.lux aims to fix this problem. The software will automatically adjust the color of your computer screen at night. So, when you turn on your computer at night you aren't blinded by a bright screen. It's available for Mac, Windows, Linux, and iPhone and iPad.


Sitting at your computer all day? Look into downloading Healthier. It will remind you every 40 minutes to do a set exercise. Customize your break times and intervals to fit your work patterns. Currently only available on OS X.


Now that your app arsenal is in better shape, let's check out my favorite 16 must-have browser extensions for 2016...


Browser Extensions



1. Pocket


Download and save content you find while browsing the web and create a personal tagging system to keep it in order - either for personal reference or for sharing on your brand's social profiles.


The great advantage of Pocket is that you can save posts as a download, allowing you to read them both online and offline. You can even email links directly to Pocket to keep everything in one place.


2. Buffer


Buffer is an easy-to-use social media management tool. By adding the extension to your browser, you can add new tweets, shares, and pins to multiple social media accounts with the click of a button.


Adding social shares while you're browsing saves you loads of time. You can also automatically schedule updates to go out at certain times a day, or use the tool's new calendar scheduling feature for even more control.


buffer-calendar-scheduling


3. Klout


If you aren't already familiar with it, Klout is a social media influence scorer that helps you follow the right people, as well as track your own status.


Once you have the browser extension installed, you'll be able to compare how different influencers rank on the service, as in the example below from Twitter:


klout-browser-extension


4. Bit.ly


Use this quick-and-easy browser extension to shorten links for social media sharing and gain added tracking metrics for your links at the same time.


Test headline variations across social platforms to see if one gets more clicks than the other. Find the optimal time to post to Twitter, Facebook, and LinkedIn by sharing links across time zones. The analytics you'll get from bit.ly are more than just numbers - use it for actionable insights so you can improve your marketing.


Buffer integrates with Bit.ly so you can get all analytics within the Buffer app.


5. Roboform


If you're tired of wasting time resetting passwords, this extension, which allows you to manage your passwords across the web, could be the answer for you.


Not only can it help you generate stronger passwords, it'll syncs the data you've stored across multiple browsers and devices, in addition to filling out forms.


6. One Tab


Eliminate confusion and overload - and speed up browser performance - by reducing your opened tabs to just one tab.


Oh, and those 25 tabs you had open? Whenever you want to access them, just click the full list and find it, rather than having to open each tab individually.


7. RiteTag


RiteTag is a great social media optimizer extension that helps you instantly choose the right hashtags to add to tweets, Facebook posts and Instagram updates without having to search each platform to see which tag is performing best.


ritetag-screenshot


8. Check My Links


Use this handy tool to make sure you've inserted all the links correctly on your pages, and that none of your links are broken.


9. Social Analytics


Go to any URL and get the cross platform stats for all social media networks using this extension. Doing so will save you time in making assessments and comparisons on social interactions.


social-analytics-browser-extension


10. Firebug


If you've got a problem - this extension will help solve it. Firebug facilitates live debugging, editing, and monitoring of any website or blog's CSS, HTML, DOM, XHR, and JavaScript code.


11. Mozbar


This free extension works with MOZ and lets you create custom searches, compare link metrics, highlight links and keywords, quickly expose important page elements, and access other powerful SEO tools.


12. Rapportive


Close the gap between email communications and increase engagement by displaying your contacts' profiles in the sidebar of Gmail.


rapportive-features


See their latest tweets, follow them across different platforms and leave notes for future communications - all of which can help deepen your ongoing relationship.


13. Pinterest Pin It Button


Not sure if Pinterest is the right fit for your business? Check again, because Pinterest is driving millions of visitors to websites across multiple niches.


If you're not using it already, create a Pinterest page and then use this extension to start adding pages and posts to your boards.


14. Social Fixer


Let's all agree, Facebook can be a real time sucker.


Social Fixer allows you to filter Facebook to your preferences, removing the junk you don't need, the updates you don't like, and any other stuff that just wastes your time.


Use the tool to set up:



  • Tabbed news feeds

  • Feed filters

  • Hide posts you've already read

  • Thumbnail previews


15. StayFocusd


If you simply can't fix and filter social media, it might be time for you to add a tool that limits the amount of time you spend on these sites.


stayfocusd-screenshot


Time blocking social media is a powerful way to increase your productivity and make sure you stay on task throughout the day.


16. Window Resizer


Working with responsive design? This is a handy tool you can use to make sure your content looks great across all devices.


This extension allows you to view your content at any size you like. See exactly what it looks like on iphones, tablets, ipads, and even input different full screen resolutions.


You're Ready to Upscale


Well, there you have it - 20 awesome tools and 16 great browser extensions that will help you upscale your year in 2016.


Do you have another tool or browser extension you use to add to this list? Share your recommendations by leaving them in the comments below.


About the Author: Aaron Agius is an experienced search, content and social marketer. He has worked with some of the world's largest and most recognized brands to build their online presence. See more from Aaron at Louder Online, their Blog, Facebook, Twitter, Google+ and LinkedIn.




So You Want to Sell Things on the Internet: How to Start an E-Commerce Business

By Laurence Bertone


Before I started my business, I spent a number of years drifting about in the entrepreneurial ocean with only a vague idea of what I wanted to do floating around in my head. The idea was "I want to sell things on the Internet."


If you are in the same boat, so to speak, then I have some basic, down-to-earth, real-world advice that I hope will help you get your little vessel underway and on course.


There are a number of things you may need to do before starting an Internet-based retail business. For example, you should seriously consider writing a complete business plan; you may also want to create a legal entity to contain the business. There are lots of things you may need to do before starting your own e-commerce business that are well beyond the scope of this article.


However, in terms of actually selling on the Internet, I can tell you from experience, there are at least four things that you are absolutely going to need:


1. Things to Sell


At the risk of sounding obvious, you will need to have "Things" to sell. Also, be aware that certain Things are better suited to selling on the Internet than others. Many articles have been written on this topic, but in general you should be looking for products that are either uniquely available from you or are not widely available from other "brick and mortar" or Internet-based retailers.


Also keep in mind that your success is going to depend on people being able to find your website by searching for your Things on the major search engines like Google and Bing. So before you pick your product you need to do some keyword research-you can do this using the Keyword Planner function on Google AdWords.


Ideally you want to find a product that can be described very precisely using a multi-word ("long tail") keyword phrase that a significant number of people actually search for every month. It's easier to rank high on the search engine results pages for a product like this. For example, it's easier to rank high for "french tablecloths" or "provence tablecloths" than for just "tablecloths."


2. High Quality Images


Internet retail is the art of selling your Things to people who are sitting (or standing, or walking) in front of screens, looking at digital images. So the quality of your images is extremely important-if you don't have great pictures of your Things, you're going to be dead in the water.


If you're really lucky, your Things may come with beautiful, high quality, high-resolution images. If not, you'll need to make the images yourself (assuming you have the necessary photography equipment and skills) or hire a professional photographer to do it.


3. An E-Commerce Website


An e-commerce website is a site where you actually sell your Things, and it's more than just a "regular" website. In addition to providing you with a nice "front end" for displaying your Things, it has a whole "back end" infrastructure for you to manage your Things, take orders, accept credit cards, and much more.


If you want to have your own shopping site, you'll need to sign up for a hosted e-commerce service like Shopify, Bigcommerce, or Volusion. Luckily all these services make it really easy to get started-they have beautiful, mobile-friendly website templates, free trial periods, and inexpensive monthly subscription plans designed for budding e-commerce businesses.


4. An Internet Marketing Plan


If you want to sell your Things on the Internet, people have to be able to find your Things on the Internet. There are bazillions of pages of information out there about how to use tools like organic search, paid search, social media, email marketing, blogging, and the like to market your Things on the Internet-and you should definitely be prepared to spend some time learning about them. But in the end you will most likely end up doing two things:



  1. Fighting for "organic" (unpaid) search results, and

  2. Using some mix of paid advertising from services such as Google AdWords, Google Merchant, Bing Ads, Facebook, Pinterest, and others.


You'll also have to learn how to monitor the effectiveness of your online marketing efforts using tools like Google Analytics.


Other than that, the best advice I can give you is: get started. Pick one of the hosted e-commerce platform services and sign up for a free trial. Take some glamour shots of your Things. Put the two together and-boom!-you're in the Internet retail business.


Stop drifting around, start rowing the boat, and before you know it you'll be selling your Things on the Internet!



About the Author


Post by: Laurence Bertone


Laurence Bertone is the founder, president and owner of Occitan Imports, an Internet retail company specializing in fine French table linens imported from Provence in southern France. She built her e-commerce business "from scratch." She was born in a coal mining village in northern France, grew up in Provence, and now lives in New Hampshire with her husband, two children, and a German Shepherd dog and a Ragdoll cat who cannot really be left alone together (neither can the children). She blogs about Provence, small business entrepreneurship, and e-commerce.


Company: Occitan Imports

Website: www.occitanimports.com

Connect with me on Facebook, Twitter, and Google+.



The post So You Want to Sell Things on the Internet: How to Start an E-Commerce Business appeared first on AllBusiness.com

The post So You Want to Sell Things on the Internet: How to Start an E-Commerce Business appeared first on AllBusiness.com.




Thursday, 18 February 2016

Just Look Up! The Benefits of Stopping to Smell the Roses

When I'm not traveling for work, one of the best parts about being home is my morning routine. I love waking up in my own bed, hearing my family get ready for the day, and drinking a cup of coffee from my favorite mug. On these mornings, I also make a point to set aside time for a two-and-a-half mile walk.


I start in my own familiar back yard. There's a grassy path that starts there and connects to 198 acres of historic farmland. As I start, I pass a small lake where ducks and geese float lazily. Around the bend are several tattered barns, and along the river are old trees filled with hawks and the occasional owl. Couples from all over Tennessee come to this farm to take photos sitting in the open pastures or leaning against the old horse barn.


Words can't do it justice, but reflecting on the natural beauty of the farm is easy. I can smell the fresh air just by closing my eyes-so why do I find it so hard to open them during my walk? Too often I catch myself watching my steps or staring into my phone instead of appreciating the moment. I have to remind myself to enjoy the sights in front of me-to just look up.


This morning I started my walk as I always do. My dog bounded ahead of me and I took out my phone to connect to my distance-tracking app and listen to some country music. And then I paused. I put my phone back in my pocket before I could turn it on, and I looked up.


The change to my walk was simple, but it resonated with me throughout the day. What a difference it makes to focus on the grass, trees, and sky instead of on the potholes and "gifts" left on the path by animals.


Are You Looking Up?


Now, in mid-February, we're at a point in the new year where we should evaluate whether or not we're looking up- and not just during walks, but at work, with our families, and during our daily tasks. Are we appreciating each moment and soaking in our surroundings?


"Looking up" doesn't refer only to your eyes. It means to be present. Whether you're taking steps on a path or taking steps toward a goal, here are some practical suggestions that can get you headed in the right direction:



  • Embrace something that seems strange to you.

  • Apologize when it's difficult to say "I'm sorry."

  • Do something that scares you.

  • Tell someone how much they mean to you.

  • Help somebody who needs you.

  • Start something you've been putting off.

  • Do something that's not your job- maybe even something foolish.

  • Call your parents.


Try one of those tips today, and as you do, soak in the moment. You might notice that to find happiness, all you have to do is look up.


The post Just Look Up! The Benefits of Stopping to Smell the Roses appeared first on AllBusiness.com

The post Just Look Up! The Benefits of Stopping to Smell the Roses appeared first on AllBusiness.com.